Shipping & Returns

Shipping Policy

At Zyraeva, my store where we sell carefully selected products, we are committed to providing a smooth and reliable delivery experience across the United Kingdom. All orders are processed within 1–3 business days, and once shipped, you will receive a confirmation email with tracking information. Estimated delivery times typically range between 5–10 business days, depending on your location.

We work with trusted logistics partners to ensure your order arrives safely and in good condition. Shipping costs are calculated at checkout, and in some cases, we may offer free shipping promotions. Please note that delivery times may vary during peak seasons or due to unforeseen delays outside our control.

If you have any questions regarding your order, our support team is available to assist you. At Zyraeva, we sell with a focus on transparency, reliability, and customer satisfaction—ensuring you have a positive experience from purchase to delivery.

Return & Exchange Policy

At Zyraeva, my store where we sell carefully selected products, customer satisfaction is a priority. If you are not completely satisfied with your purchase, you have the right to return or exchange your item within 14 days of receiving it, in accordance with UK consumer standards.

To be eligible for a return or exchange, items must be unused, in their original condition, and in the original packaging. To start the process, please contact our support team with your order details. Once your return is approved, we will provide instructions on how to proceed.

Refunds are processed within 5–7 business days after we receive and inspect the returned item. The amount will be refunded to your original payment method. Please note that shipping costs are non-refundable unless the item is defective or incorrect.

At Zyraeva, we sell with transparency and aim to make the return process simple and fair, so you can shop with confidence and peace of mind.